The contract is for the replacement of phone system hardware and software upgrades for the City of Goodyear. The contract includes support and maintenance services provided by Inflow Communications, Inc. The contract term is for one year, with the option to renew for additional years. The contract value is $25,348.00. The scope of work includes the replacement of ShoreTel hardware, software upgrades, and support services. The contract also includes provisions for emergency after-hours support, network monitoring, and diagnostic software for core network equipment.