The County of Kern is seeking to replace the current EOC Audio/Visual system. The County wishes to retain, to the extent possible, the existing hardware inventory and strongly prefers for any and all new equipment for the AV system to be provided by a single source to eliminate the need for multiple points of support. The contract was awarded to World Wide Technology, LLC, for a best value bid. The system must be intuitively user-friendly, operationally functional with minimal training requirements, and "future proof". The contract includes a two-year full service agreement and a warranty. The vendor will provide 24/7 phone support, on-site support, and service level objectives. The system will be designed to support up to 48 HD displays and capture content from up to 16 HD HDMI sources. The contract also includes a transition plan, support, and training.
• The system must be intuitively user-friendly to support effective operations during stressful working conditions.
• The system must be operationally functional with minimal training requirements for administrators and users.
• The system must be "future proof" and building on software-based versus hardware-based system.
• The system shall be designed for use with no custom programming required.
• The system software shall allow users to merge displays from the same video wall processor into one large canvas.
• The system software shall have a responsive, browser-based user interface that is accessible from all locations.
• The system software shall provide ability to drag and drop content.
• The system software shall allow for desktop streaming.
• The management software shall allow users to authenticate single sign-on (SSO) sessions using organizational credentials.
• The system shall support IPV6.
• The video processor shall support up to 48 HD displays and capture content from up to 16 HD HDMI sources.
• The video processor shall display content in virtually any signal format – digital or analog, physical or IP.
• The video processor shall be 4RU rack mount.