Description
The County of Riverside Purchasing Department sought proposals for a Patient Access Center software to be integrated with Epic, the county's EMR system. The software was intended to support the Scheduling Department, which schedules for the Medical Center, Specialty Clinics, and Community Health Centers Clinics. The contract was cancelled, and no vendor was awarded. Key features of the proposed software included integration with Epic, support for 50 scheduling staff and unlimited administrative/management users, and implementation within 60 days after contract award and Board of Supervisors approval.
• The software was to be used for scheduling and managing patient access
• The contract was cancelled due to the county's determination that it was in the best interest to cancel the procurement process
• The county encourages perspective bidders to visit their website for future bidding opportunities
• The contract was initially posted on April 25, 2022, and was set to close on June 2, 2022
• The county received multiple proposals for the contract before it was cancelled