Case Review Application System Support and Maintenance

This contract is for the provision of Case Review Application System support and maintenance services to the Social Services Agency of the County of Orange. The contract is for a term of three years, with an option for renewal. The vendor, The Rushmore Group, LLC, will provide maintenance and support services, including responding to and resolving software issues, and providing enhancements to the system. The contract includes a payment schedule, with annual maintenance fees and hourly rates for enhancements. The contract also includes provisions for indemnification, insurance, and termination. Key aspects of the contract include: * The contract term is for three years, with an option for renewal * The vendor will provide maintenance and support services, including responding to and resolving software issues * The contract includes a payment schedule, with annual maintenance fees and hourly rates for enhancements * The contract includes provisions for indemnification, insurance, and termination * The vendor must comply with all applicable laws and regulations, including those related to employment and labor * The contract includes provisions for audits and inspections, and for the protection of confidential information