Family Urgent Response System (FURS)

The County of Fresno is seeking a vendor to operate a Family Urgent Response System (FURS) to provide a mobile response system 24/7 for current and former foster youth, including youth currently or formerly on probation. The selected vendor will provide face-to-face, in-home or in-community supportive services for both urgent and non-urgent calls. The vendor will operate a culturally competent, person-centered delivery model that meets the multiple systemic needs of this population in the least restrictive environment. The contract is expected to be effective for three years, with the option to renew for up to two additional one-year periods. The key services include in-home coaching, coordination between multiple agencies, and crisis response. The vendor will be expected to provide a trauma-informed, culturally responsive proposal for 24/7 mobile response services. • The RFP was sent to 946 vendors and 19 local agencies, and three proposals were received and accepted. • The evaluation panel consisted of five County employees, and the proposal by Kings View Behavioral Health Systems was ranked first. • The contract is expected to start on July 1, 2022, and end on June 30, 2025. • The vendor will be required to provide a detailed timeline of ramp-up of the program and address potential issues that may arise during implementation. • The vendor will be expected to demonstrate familiarity and experience with the needs of a diverse population, including foster youth and families.