Awarded vendors
- Teletask, Inc.
Description
The contract is for Health Messenger Services, which is a web-based service that allows the County of Orange to send text, voice, and email messages to participants in the Cal Fresh Healthy Living (CFHL) program. The contract includes installation and activation services, training, and support services. The vendor is Teletask, Inc. and the contract term is from July 21, 2020, to July 20, 2025, with the option to renew for an additional two years. The contract value is $3,800. Key features of the service include the ability to create and modify text, voice, and email messages, view real-time status of outgoing messages and incoming responses, and invite additional users and change system settings.
• The service includes voice messaging, integrated web surveys, and MMS to chat.
• The contract includes a scope of work that outlines the services to be provided, including installation, training, and support.
• The contract includes a compensation and fee structure, with a fixed price of $3,800 for the term of the contract.
• The contract includes payment terms, with payment to be made annually in advance, net 30 days after receipt of an invoice.
• The contract includes a provision for renewal, with the option to renew for an additional two years.