Description
The County of Cuyahoga’s Office of the Inspector General (AIG) issued an informal RFP for a secure, web‑based case‑management system to support investigations, audits, complaints, and related compliance databases. The solution must provide role‑based access, audit trails, configurable workflows, robust search/reporting, dashboards, and integration with existing AIG databases (secondary employment, financial disclosures, conflict‑of‑interest, driving records, etc.). Security requirements include SSL encryption, encrypted/hashed data storage, and strict user permissions. Vendors must also meet detailed insurance requirements covering workers’ compensation, commercial general liability, business automobile liability, cyber risk, and technology professional errors & omissions, with specific minimum limits and additional‑insured language for Cuyahoga County. The solicitation was opened on 24 Jan 2022, closed on 28 Jan 2022, and was later awarded (vendor not disclosed). No contract term, value, or renewal details are provided in the summaries.
• Required deliverable: a configurable case‑management software platform (cloud or on‑premises) with full security and audit features.
• Must support multiple compliance databases and generate both confidential and public reports.
• Contractor must maintain extensive insurance coverage (CGL $1 M per occurrence, cyber $1 M per claim, etc.) and name the County as additional insured.