Employee Assistance Program / WPD

This contract calls for a fully managed Employee Assistance Program (EAP) for the Worcester Police Department, providing clinical mental‑health counseling, crisis response, short‑term residential placement, and Critical Incident Stress Management training to all police personnel. The City of Worcester will pay a per‑employee‑per‑month fee for the service, with the awarded vendor responsible for 24/7 availability, coordination with the department’s peer‑support team, and all administrative support required for confidential care. The agreement runs for one year with the option to extend for two additional years at the City’s discretion. • Services include individual & group counseling, emergency crisis calls, and short‑term residential placements at no cost to officers. • Vendor must be a licensed mental‑health clinician in Massachusetts and meet extensive insurance, bonding, and background‑check requirements. • Pricing is a flat rate of $12.09 per employee per month for the department’s 448 staff, resulting in an estimated annual spend of roughly $65,000.