The Wyoming Department of Health is seeking a vendor to provide customer service center services. The contract involves various requirements, including service level agreements, pricing schedules, and deliverables. The proposal ranking summary table lists several companies, with Maximus having the highest combined score. The scope of work includes providing customer service support to the Wyoming Department of Health. Key aspects of the contract include:
• Service level agreements
• Pricing schedules
• Deliverables
• Customer service support
The contract is likely to be a services contract, with the vendor providing support to the Wyoming Department of Health.