Alcohol and Tobacco Licensing, Enforcement, and Records Management System

The State of Arkansas is seeking a contractor to provide a new Alcohol and Tobacco Licensing, Enforcement, and Records Management System (LEMS). The system should be a fully integrated web-based system for managing alcohol and tobacco licensing, permitting, and law enforcement data and processes. The system must allow for custom configurable workflows, support online application and renewal processes, and provide enhanced user experience for licensees and staff. The contractor must have at least five years of experience in implementing similar systems and must have successfully implemented such a system for at least two states. The contract will be for an initial term of three years, with the option to renew for up to four additional one-year terms. Key features of the system include: • Online application and renewal processes for licenses and permits • Customizable workflows and business rules • Support for multiple regulatory types • Integration with existing systems, such as accounting and tax revenue systems • Compliance with state and federal laws and regulations • Accessibility for individuals with visual impairments The contractor will be responsible for implementing and maintaining the system, providing training and support to staff, and ensuring compliance with all relevant laws and regulations.