Description
The Texas Tech University Health Sciences Center is seeking a qualified firm to provide collections services for its MPIP operations. The selected firm will be responsible for providing professional and efficient collection services to support the university's financial goals. The scope of work includes, but is not limited to, collecting outstanding debts, providing customer service, and maintaining accurate records. The ideal candidate will have experience in collections, excellent communication skills, and the ability to work in a fast-paced environment.
Some key points to consider:
• The contract term is anticipated to be approximately 49 months.
• The university is seeking a firm that can provide a comprehensive collection service, including but not limited to, pre-collection activities, collection calls, and follow-up activities.
• The selected firm will be required to comply with all applicable laws and regulations, including the Fair Debt Collection Practices Act.
• The university reserves the right to reject any and all proposals, and to negotiate with the selected firm to obtain the best value for the university.