The State of Ohio is seeking a wireless lifecycle management provider to design, implement, manage, and maintain a cost-efficient wireless device strategy. The provider will deliver 24/7 support for the statewide wireless fleet, including support, implementation, procurement, inventory, administration, and billing. The provider must also interface with the State's billing system and provide dedicated account specialists. Some key objectives of the project include efficient electronic invoicing, a single 24/7 helpdesk, and cost savings. The contract term will be from the date of the State's signature through September 30, 2027, with possible renewals.
• Key areas of focus: support, implementation, procurement, administration, and billing
• Requirements: 24/7 support, electronic invoicing, single helpdesk, cost savings, and interface with State's billing system
• Contract term: from date of State's signature through September 30, 2027, with possible renewals
• Provider must have experience with similar projects and provide dedicated account specialists