RFP: Vending Machine Services

The Town of Mooresville is soliciting qualified vending service providers to supply, install, operate, stock, maintain, and service snack and beverage vending machines across multiple municipal facilities. The contract will be a three‑year term with an option to renew, and the vendor must provide modern, cashless‑payment‑enabled equipment, ensure ADA compliance, and meet strict service‑level response times. Vendors must submit detailed qualifications, references, equipment plans, pricing, and a service‑commitments schedule. The procurement includes a mandatory pre‑proposal meeting on September 11, 2026, an optional site tour the same day, a question deadline of September 16, 2026, and final proposals due September 30, 2026. • Scope covers ~20 vending machines at Town Hall, recreation centers, police department, public operations, and other municipal sites. • Vendor must own, install, and maintain all equipment, provide cashless payment technology, and restock products regularly. • Service‑level expectations include same‑business‑day acknowledgment and on‑site repair within one business day for routine issues. • Pricing must be transparent; price changes require prior written notice and Town approval. • Contract term: 3 years with renewal option based on performance and funding. • Mandatory pre‑proposal meeting (Sept 11) and mandatory submission of the Service Commitments & Response Schedule attachment.