Western Oregon Service Unit Laboratory Interface Software Upgrade

The Indian Health Service (IHS) is seeking a contractor to upgrade the existing laboratory instrument middleware, Data Innovations Instrument Manager (IM), to a current supported version. The scope of work includes planning and executing a standard upgrade of the IM environment, providing implementation documentation, cutover/rollback planning, and post-upgrade knowledge transfer, as well as delivering Instrument Manager Core Training to designated Government staff. The contractor will be required to provide non-personal services, and the work may be performed remotely and/or on-site as required. • The contractor shall plan and execute a standard upgrade of the Government’s existing Data Innovations Instrument Manager (IM) environment. • The contractor shall provide implementation documentation, cutover/rollback planning, and post-upgrade knowledge transfer. • The contractor shall deliver Instrument Manager Core Training to designated Government staff. • The contractor shall provide non-personal services. • The work may be performed remotely and/or on-site as required.