As-Needed and Urgent or Immediate Language Interpretation and Translation Services

The County of El Dorado is establishing a Qualified List (QL) of firms able to provide on‑demand, urgent, or immediate language interpretation (face‑to‑face, telephone, video‑remote) and written translation/transcription services for any County department. Respondents must demonstrate experience with public‑sector projects, maintain a roster of qualified interpreters, and meet stringent confidentiality, HIPAA, and accessibility standards. The QL will be valid for up to three years, after which individual contracts will be negotiated separately. No cost data is required in this RFQ; pricing will be negotiated with awarded firms. • Provide 24/7 on‑site, phone, and video‑remote interpretation (including ASL, medical, and legal interpreting). • Deliver accurate, formatted written translation and transcription services without using machine‑generated solutions. • Submit a comprehensive qualifications package (staff resumes, experience narrative, references, language list, certifications) by the October 9, 2026 deadline.