26038DF – Towing and Impounding of V

This solicitation seeks a qualified contractor to provide towing and impound services for municipal vehicles and privately owned cars that are illegally parked or abandoned within the City of Wilmington. The contractor will be responsible for responding to towing requests, safely transporting vehicles to an authorized impound lot, maintaining detailed logs, and ensuring compliance with local ordinances and state regulations. The award will result in an ongoing partnership to support the city’s traffic management and public safety objectives. • Perform on‑call towing for municipal fleet vehicles and public‑reported illegal or abandoned vehicles. • Operate and maintain tow trucks, flat‑beds, and related equipment in accordance with safety standards. • Manage vehicle impound procedures, including secure storage, inventory tracking, and release paperwork. • Provide 24/7 response capability and meet city‑specified response time metrics. • Submit regular performance reports and maintain communication with the city’s procurement division.