Description
The U.S. Government is seeking a contractor to provide primary dedicated internet services at the CDC offices in Malawi. The contractor will be responsible for furnishing all engineering, labor, tools, equipment, materials, supplies, and services required to provide the dedicated internet circuit. The contract will be for a one-year period, and the contractor will be paid a firm fixed price per month. The contractor must meet certain technical requirements, including providing a dedicated, symmetric internet circuit with a minimum capacity of 50 Mbps upload and 50 Mbps download, and ensuring that the connection is continuously available and exclusively reserved for government use. The contractor must also provide 24x7x365 network operations center support and meet certain service level agreement metrics.
* The contractor must provide a dedicated internet circuit with a minimum capacity of 50 Mbps upload and 50 Mbps download
* The contractor must ensure that the connection is continuously available and exclusively reserved for government use
* The contractor must provide 24x7x365 network operations center support
* The contractor must meet certain service level agreement metrics, including a minimum monthly service availability of 99.5% and a trouble ticket response time of less than 1 hour
* The contractor must comply with all applicable FAR, HHSAR, and CDC IT security policies