Patient Taxi and Rideshare Transport Services Amendment 0001

The National Institutes of Health (NIH) is seeking a contractor to provide patient taxi and rideshare transport services. The contractor will be responsible for providing timely, reliable, safe, and professional transportation services to patients within the defined service area, which includes the Washington, D.C. commercial zone, local airports, and surrounding counties. The contractor must be able to provide ambulatory passenger transportation and ADA/wheelchair-accessible vehicle capability. The contract is expected to start on June 1, 2026, and the contractor must be prepared to begin full performance on that date. • The contractor must provide itemized weekly invoices with metered receipts, written justification for additional fees, and total trip cost. • The contractor must comply with applicable taxi commission rate requirements. • The contractor must provide qualified personnel, insured drivers, compliant vehicles, dispatch capability, and all required operational controls. • The contractor must be able to provide transportation services within the defined service area, which includes the NIH Clinical Center, local airports, and surrounding counties. • The contractor must be able to provide interfacility and regional medical-provider-related transportation within the defined service area.