Description
The Internal Revenue Service (IRS) is seeking information from capable sources regarding an enterprise requirement for an externally hosted Software as a Service (SaaS) survey platform and a digital website feedback platform. The platform is intended to support taxpayer, employee, stakeholder, and other IRS research activities. The key features of the platform include SaaS survey platform licenses, secure hosting in a FedRAMP-authorized environment, survey creation, administration, reporting, dashboarding, and export capability, user administration and permissions management, initial training and ongoing online help materials, technical support, software updates, and system maintenance.
Some of the key points to consider are:
• The IRS is seeking an externally hosted SaaS survey platform that enables authorized IRS users to create, administer, distribute, analyze, report on, and export data from complex web-based surveys.
• The platform should have secure hosting in a FedRAMP-authorized environment at a High level.
• The IRS is also seeking a digital website feedback platform.
• The Government is seeking industry feedback on the clarity, feasibility, and structure of the current requirement.
• The Government may use the information received to refine the requirement, revise the Performance Work Statement, determine the appropriate acquisition strategy, and assess the availability of capable sources.