Crowd Management, Guest Services Support, and 24/7 Building Security at Huntington Bank Stadium for Home Athletic Events

The University of Minnesota is seeking proposals from qualified responders to provide crowd management and guest services for all Intercollegiate Athletics (ICA) venues and events, as well as 24/7 security services for Huntington Bank Stadium. The contractor will be responsible for providing a turnkey project proposal, including all phases of the project, and for executing a seamless transition of services. The contractor must provide trained personnel for various specialized roles, including access control, crowd movement, high-sensing areas, security and safety, and facility integrity. The contractor must also provide equipment, maintain an updated inventory list, and develop and implement a robust credentialing system. • Key responsibilities include: crowd management and guest services for all ICA venues and events, 24/7 security services for Huntington Bank Stadium, providing trained personnel for various specialized roles, equipment management, and credentialing system development. • The contractor must work closely with the University Authorized Representative on all operational aspects, including staffing levels, and must provide comprehensive operational reports. • The contractor must also conduct quarterly operational reviews with ICA to apply "lessons learned" from this and other high-capacity venues.