QQ-Web-based Electronic Transcript Services-242-26-00074

Christopher Newport University’s Office of Undergraduate Admission seeks a vendor to manage the secure creation, storage, and transmission of official academic credentials—including electronic and paper transcripts, diplomas, and certificates—for students, alumni, employers, and K‑12 districts. The contractor will provide a web‑based platform that automates requests, validates recipients, and ensures compliance with privacy regulations while supporting both electronic and paper delivery methods. • Deliver an end‑to‑end electronic transcript service (secure portal, data integration, and printing capabilities). • Provide ongoing support for paper transcript production, mailing, and record‑keeping. • Ensure secure transmission to colleges, employers, government agencies, and K‑12 school districts, complying with FERPA and other privacy standards. • Offer multi‑year pricing options (Initial Term Year 1 & 2, Renewal Term 1 & 2) as outlined in the specifications. • Maintain system uptime, data integrity, and user support throughout the contract period.