Video and Audio Transcription, Captioning, and Description Solution

Texas Tech University is seeking a vendor to provide video and audio transcription, captioning, and description services to support its institutional accessibility plan. The selected vendor will be expected to provide an affordable and dependable solution that can handle a variety of content, including captured lectures, online videos, and marketing materials. The solution must be able to support non-native English speakers, technical subject matter, and multiple speakers. The vendor will be required to provide a comprehensive pricing sheet and must be able to integrate with various video hosts, including MS Teams, Mediasite, and YouTube. • The solution must be able to provide closed captioning, open captioning, and video descriptors. • The solution must be able to support multiple file formats, including pdf, word, and txt. • The vendor must provide a detailed description of their transcription process, including the use of algorithm/AI methods and human transcriptionists. • The vendor must provide information on their training and support services, including support hours and account representation. • The vendor must provide a comprehensive pricing sheet, including any discounts for bulk pricing.