The Commonwealth of Massachusetts, through its Executive Office of Technology Services and Security (EOTSS), is seeking a cloud‑based, WCAG‑2.1 AA‑compliant video player and hosting solution for content embedded on Mass.gov. The solution must support up to 25 user seats, provide robust accessibility features (keyboard navigation, screen‑reader support, multi‑language captions, audio description, etc.), integrate with the agency’s Drupal CMS, offer ≥ 7 TB storage, and meet stringent security and FedRAMP requirements. The contract will be a three‑year term with potential renewal and is limited to vendors already on the statewide ITS86 contract. No protected data will be handled, and the anticipated annual spend is likely under $250 k.
• Provide a SaaS video‑player/hosting platform that meets WCAG 2.1 A & AA accessibility standards.
• Must integrate with Mass.gov’s Drupal environment, support custom URLs, playlists, chapters, and allow replacement of .mp4 files without changing URLs.
• Must deliver ≥ 7 TB storage, 99.9 % uptime SLA, FedRAMP certification, and keep all data within the United States.
• Contract term: 36 months, with renewal options; budget likely ≤ $250 k per year.
• Vendor must be on the statewide ITS86 contract and submit four required forms via COMMBUYS by the November 20, 2026 deadline.
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