Mass Communication

The Lone Star College System is seeking a Mass Communication, Command, and Safety Solution to support coordinated communication, incident management, and safety operations during both critical incidents and day-to-day Police Department operations. The solution must be a single, integrated, cloud-based software solution that enables seamless interaction between Police Department Dispatch, Police Department field personnel, and the Lone Star College System community. The solution must support role-based permissions, record all authenticated user actions in an audit log, and operate continuously in the background. The solution must also have a System Uptime of 99%, and the vendor must be responsible for first-time setup and continuous maintenance. Some key features of the solution include: * A Desktop Application or Web Console for Police Department Personnel * A Mobile Application for the Lone Star College System Community and Police Department Personnel with role-based features * Support for seamless single-application incident management for Police Department Dispatch * Enable two-way communication with Police Department Personnel Mobile App and Lone Star College System Community Mobile App * Allow sharing of information and media between Police Department Dispatch and Police Department field personnel * Provide adjustable audio and visual alerts for incoming messages * Mapping and Location Awareness, including real-time maps and overlays, building footprints and emergency equipment locations, and GPS tracking of Police Department personnel users and Lone Star College System Community app users. The contract term will be for an initial three years with two optional one-year renewals. The Lone Star College System may terminate annually with no penalty.