The Texas Health and Human Services Commission (HHSC) is seeking competitive bids to provide ongoing software maintenance, support, updates, and data‑hosting services for the CORES Responder Management System (RMS) and the EMResource Per Capita and EMResource Dialysis modules—web‑based resource‑management tools used by health, public‑health, and first‑responder agencies. The contract will be awarded to one or more qualified vendors who can demonstrate technical capability, financial stability, and experience delivering enterprise‑level health‑IT solutions. Bidders must submit a complete response package (electronic or USB) by the deadline, including a signed affirmation exhibit and a detailed pricing sheet. The anticipated contract value is $2.2 million, with a base term and optional renewal/extension options.
• Scope: Software maintenance, support, updates, and data‑hosting for CORES RMS and EMResource modules.
• Required experience: Enterprise health‑IT systems, SaaS hosting, 24/7 support, and compliance with Texas state regulations.
• Submission: Electronic email to
[email protected] or via HHS Online Bid Room; must include Exhibit A (affirmations) and Exhibit C (pricing).
• Key dates: Questions due 9/15/2026; bid deadline 9/24/2026 10:30 AM CST.
• Evaluation criteria: Technical capability, past performance, financial capacity, and compliance with HUB subcontracting goals.