Constituent Financial Empowerment Services (Three (3) Year Multiyear Contract with One (1) Option to Renew)

The DeKalb County Government is seeking proposals for Constituent Financial Empowerment Services, which includes homeownership counseling, financial literacy and credit counseling, and facilitation of technical assistance for small businesses and entrepreneurs. The selected contractor will be responsible for comprehensive program management and administration, including staffing and credentialing of qualified personnel, participant intake, assessment, and eligibility verification, scheduling and coordination of services, secure maintenance of confidential records, compliance with all applicable federal, state, and local requirements, and ongoing coordination with DeKalb County staff and designated partners. The contractor will also implement robust data collection and performance monitoring systems to track service delivery and outcomes. • The contract term is three years with one option to renew for an additional year. • The contractor must have at least five years of relevant experience providing homeownership counseling, financial literacy, credit counseling, and/or small business technical assistance. • The contractor must have qualified staff with appropriate certifications, training, and professional credentials, including at least one HUD-Certified Housing Counselor. • The contractor must have experience serving diverse and underserved populations, including participation in community-based outreach or engagement efforts. • The contractor must have strong data tracking, performance measurement, and reporting capabilities.