The Indian Health Service (IHS) is seeking capability statements from businesses capable of providing a policy management system for the Oklahoma Area IHS. The system should support all aspects of the document life cycle and policy management in a healthcare setting. The system must have a user-friendly interface, allow for concurrent access by an unlimited number of users, and have features such as document search, version preservation, and automated creation/revision approval processes. The contractor must provide unlimited training for staff, end users, and administrators throughout the contract. The system must also be able to export all policies for monthly archiving/backup and have a collaborative authoring and editing function.
• The system must be able to track and filter policies with regards to status of review/completion, policies assigned to a specific supervisor, department, or program.
• The system must have access to reports for designated administrators and/or managers.
• The system must have access to a Policy & Procedure reference library which includes samples, templates, and customizable forms from healthcare facilities of similar type and function.
• The contractor must provide a consultant with extensive experience and a high degree of knowledge of the Joint Commission and AAAHC accreditation standards and CMS Conditions of Participation (CoPs) applicable to hospitals and ambulatory care clinics.
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