RFP 26-00405E, Audio and Visual Support Services

Hampton Roads Transit (HRT) is seeking qualified firms to deliver comprehensive audio/visual support services across multiple HRT facilities. The scope includes installation, routine maintenance, troubleshooting, and ongoing technical support for AV equipment to ensure reliable operation for transit operations and passenger information systems. Firms must demonstrate experience in AV system integration, preventative maintenance programs, and rapid response support for critical facilities. • Provide installation, commissioning, and integration of audio and visual equipment (e.g., PA systems, digital signage, conference room AV). • Conduct regular preventive maintenance and emergency repairs to minimize system downtime. • Offer on‑site technical support, training for HRT staff, and documentation of service procedures. • Manage inventory of spare parts and coordinate upgrades or replacements as needed. • Ensure compliance with safety standards and agency-specific requirements.