Description
The Department of the Army, Darnell Army Medical Center is seeking information from potential contractors to provide 24/7/365 intrusion detection system monitoring and remote telephonic technical support for three community-based clinics. The contractor will be responsible for continuous monitoring of the intrusion detection system, notifying designated government personnel and/or local authorities in case of alarm activation, and providing telephone-based technical support during normal business hours. The period of performance is anticipated to be 1 year with four option periods.
• The contractor must have experience with 24/7 alarm monitoring for government or commercial facilities.
• The contractor must be able to provide technicians with NICET Level III or UL certification.
• The contractor must be able to respond to technical support requests within specified time frames.
• The contractor must be able to provide past performance examples of similar projects.
Attached files
Contact
Nelva March