RFI for Electronic Visit Verification

The Louisiana Department of Health (LDH) is seeking information from qualified and experienced vendors regarding available Electronic Visit Verification (EVV) and data aggregator solutions. The purpose of this RFI is to collect details on system capabilities, integration options, security standards, and implementation timelines. The scope of services includes developing or configuring, hosting, and maintaining the EVV system, which must comply with the 21st Century Cures Act EVV requirements and have the capability of supporting approximately 55,000 users and processing 12.5 million service records annually. Key features of the EVV system include: • Location verification using GPS • Alternative method for collecting service location if internet or cellular access is unavailable • Integration with prior authorization data from the Home and Community-Based Services (HCBS) Data Management Contractor and Medicaid's Fiscal Intermediary Contractor • Real-time access to service data • Ability to edit and void records for at least two years from the date of service • Service audit tool to detect potential fraud and out-of-state services • Mapping services collected through EVV with the ability to filter by participant, worker, and provider The vendor will also provide data aggregator services to incorporate EVV data from LDH providers using third-party EVV vendors that meet LDH standards.