Provider Enrollment & Credentialing Process Improvement

The Ohio Bureau of Workers’ Compensation seeks a consultant to evaluate and improve its provider enrollment and recertification processes. The work will involve a comprehensive review of current procedures, identification of inefficiencies, and development of streamlined, compliant workflows. The contractor will deliver actionable recommendations, process documentation, and possibly assist with implementation and training. • Conduct a full assessment of the existing provider enrollment and recertification workflow, including stakeholder interviews and data analysis. • Identify bottlenecks, compliance gaps, and technology opportunities to enhance efficiency and accuracy. • Design an improved end‑to‑end process, produce detailed procedural documentation, and provide training materials for staff. • Offer implementation support and change‑management guidance as needed. • Deliver a final report summarizing findings, recommendations, and a roadmap for sustained process improvement.