Description
Missoula County seeks a modern, cloud‑based (or locally‑deployable) Emergency Communication and Mass Notification System that can alert roughly 1,000 county employees and the broader public (~120,000 residents). The solution must integrate with the County’s Workday HCM for employee data, Delta Controls building‑automation system, Avaya PBX (SIP), and 911 center, providing real‑time roll‑call, status reporting, and secure storage of emergency plans. Vendors must supply a SaaS platform (or equivalent) with desktop and mobile apps, segmented messaging, geofencing, non‑emergency messaging, and optional public‑alerting capabilities (e.g., IPAWS integration). The contract term is up to seven years with annual invoicing; the internal system must be operational by September 25, 2026, and any public‑alerting module by February 2027. Evaluation emphasizes financial stability, technology/security compliance (including SSAE‑16/SOC‑2, encryption, WCAG 2.1 AA), completeness of submission, and vendor experience; DBE, apprenticeship, and local‑business preferences may affect scoring.
• Provide SaaS or locally‑deployable emergency communication platform with desktop & mobile apps.
• Integrate with Workday HCM, Delta Controls BAS, Avaya PBX (SIP), and 9‑1‑1 center.
• Meet stringent security, accessibility, and disaster‑recovery requirements (≥ 99.9 % uptime, SOC‑2, encryption, logging, WCAG 2.1 AA).
• Optional public‑alerting system (IPAWS, geo‑targeted, multi‑channel) viewed favorably.
• Complete Exhibit A Cloud‑Based Solution Checklist for SaaS proposals.