Description
The Gwinnett County Board of Commissioners is seeking qualified vendors to provide the Absolute Secure Access SaaS platform and ongoing support under a one‑year contract, with four optional renewal years. The solution must secure remote access for 2,385 county endpoints across public safety, water resources, parks, animal welfare, and community services, and include an account manager, ticket‑tracking, order processing, and 24/7 technical support. Vendors must be an authorized reseller, submit pricing as a percent discount off MSRP, and provide all fees in the quoted price. • SaaS licensing for 2,385 endpoints (MSRP $160 per license) • On‑boarding and adoption services for 70 units (MSRP $250 per unit) • Annual contract with up‑to‑four 12‑month renewal options • Mandatory account manager and central billing contact • Required ticket‑tracking and order‑processing capabilities • Pricing must be firm for the initial term and disclosed as % off MSRP • Submission deadline September 21, 2026; questions due September 10, 2026