Session Initiated Protocol (SIP) Trunking Services

Delaware State University is seeking proposals from qualified firms to provide Session Initiated Protocol (SIP) Trunking Services. The scope of work includes providing all equipment, materials, software, and labor to supplement the University's need for SIP trunking services. The contract will require the vendor to cooperate with the University to ensure the University receives the most current state-of-the-art material and/or services. Key requirements include support for analog devices, E911, and encryption of the SIP trunk. The vendor must also provide a web-based traffic monitoring and reporting portal and guarantee 99.999% uptime or higher. • The proposed solution must support TLS/SRTP for encryption • The solution must comply with FCC regulations and industry security best practices • The vendor must provide a clear escalation process and response times for service outages • The vendor must offer a web-based traffic monitoring and reporting portal • The vendor must guarantee 99.999% uptime or higher