G099--San Francisco Low Demand Safe Haven Services

The Department of Veterans Affairs is seeking a contractor to provide low-demand safe haven emergency residential services for beneficiaries of the San Francisco VA Health Care System. The contractor will provide 24-hour staffed short-term residences with private or semi-private accommodations, targeting hard-to-reach, chronically homeless veterans with mental illness and/or substance use disorders. The program aims to establish trust and motivate veterans to seek needed treatment services and transitional and permanent housing options. The contractor will be responsible for providing wraparound case management, care coordination, and supportive services individualized to each enrolled veteran's needs. Key features of the program include: • Emergency housing and supportive services within a community-based facility • Capacity to serve up to 22 veterans • Targets and prioritizes chronically homeless veterans with severe mental illness and/or substance use problems • Reduces barriers to immediate placement and accommodates same-day admissions when there is a vacancy in the program • Provides safe and secure housing and supportive services within a trauma-informed environment of care • Engages veterans using harm reduction strategies with a primary focus on attaining and maintaining housing