RFP-Learning Management System

The Illinois Tollway is seeking a vendor to implement a cloud-based Learning Management System (LMS) with an initial five-year contract term. The LMS must be able to schedule, deliver, and track user training for the entire Tollway. The system should allow administration and various departments to create online training, organize and share policies and procedures, and provide data analytics. The vendor will be responsible for implementing the system, providing training, and maintaining the system for the contract term. Key features of the LMS include compatibility with Survey Monkey, learning content management, and course inventory reporting. • The LMS must be able to accommodate up to 1500 Tollway employees and consultants. • The system should have a centralized knowledge management process to capture processes and procedures throughout the organization. • The vendor must provide a comprehensive business continuity program, including a recovery plan, to ensure continued functionality in the event of an operational interruption. • The vendor must comply with the Security Program Addendum, which includes requirements for data protection, backups, and breach notification.