Description
The State of Missouri is seeking a vendor to provide a Telecom Management and Billing System (TMS) for the Office of Administration, Information Technology Services Division. The system should be able to manage a variety of network and telecom items, including circuits, legacy and unified communications phones, and internet lines. The system should also be able to manage the Cost Allocation Plan (CAP) billing for Telecommunications Services and State Data Center Services. The vendor should have at least five years of experience in maintaining and supporting a telecommunications management and billing system in a hosted environment. The vendor should also have experience providing a telecommunications management and billing system for federal, state, or local government agencies.
Some key features of the system include:
• Managing telecom invoices from various contractors in multiple formats
• Providing telecommunication account monitoring and billing capabilities
• Managing the applicable thousands of phone lines, internet, and data services for consolidated and non-consolidated agencies
• Converting text and Excel data to the new TMS system with the ability to load additional billable items in the future as needed
• Providing software modifications or additions necessary to enable the software to operate according to all mandatory technical and performance specifications at no additional cost