Description
The State of Tennessee’s Department of Mental Health and Substance Abuse Services is gathering market information for a new, enterprise‑wide Electronic Health Record (EHR) platform to replace the aging Netsmart myAvatar system across its four Regional Mental Health Institutes (Chattanooga, Nashville, Bolivar, Memphis). The solution must support inpatient psychiatric workflows, forensic care, medication management (including integration with Pyxis automated dispensing), revenue‑cycle functions, and a robust analytics/reporting suite, while meeting 42 CFR Part 2, CMS, Joint Commission, and state‑specific regulatory requirements. Vendors are asked to describe architecture, implementation methodology (phased rollout), integration points, AI/advanced analytics possibilities, security, accessibility, and cost models.
• Full replacement of current EHR for ~2,000 users and ~600 inpatient psychiatric beds across four facilities.
• Core functional needs: admissions/transfer/discharge, treatment planning, safety & risk‑management, medication ordering & closed‑loop administration, pharmacy integration, PDMP reporting, and forensic/competency‑to‑stand‑trial workflows.
• Technical requirements: HL7/FHIR/CDA interfaces, real‑time integration with labs, pharmacy, dispensing automation, high‑availability hosting, disaster‑recovery, WCAG 2.1 AA accessibility, and 42 CFR Part 2 data segmentation.
• Implementation expectations: phased deployment per facility, data migration of historic patient records, role‑based training, and ongoing support/maintenance.
• Cost information requested: licensing, implementation, interfaces, training, support, and optional modules, with “ball‑park” estimates but no firm budget disclosed.