Jail Resident Communication Services (Phone, Tablet, & Visitation)

The County of Dane is seeking a vendor to provide a Digital Resident Telephone, Tablet, and Video Visitation System & Services at the Dane County Jail. The system should include all phone, tablet, and video visitation services at the lowest cost possible for residents. The vendor must provide a complete “turn-key” fully operational system, which will provide local, interLATA and intraLATA, and interstate and intrastate services, video visitation services, and messaging services as well as a monitoring and recording system. Key features of the system include: • A one-tablet to one-resident ratio based on the Average Daily Population (ADP) • Installation, maintenance, and service of the equipment and the telephone, tablets, video visitation system at no cost to the County • A minimum of 168 fixed resident telephones, 70 kiosks, an ADP based number of resident tablets (approximately 600-800), private tablet visitation capabilities for all residents, and 64 non-contact visitation handsets for recording and monitoring resident telephone calls • The system should be fully operational and provide all necessary services to the residents of the Dane County Jail.