Description
The City of Charleston seeks a single qualified vendor to provide a full suite of pre‑employment screening services—including background investigations, drug testing, physical examinations, and tuberculosis testing—for both DOT and non‑DOT positions. The contract will initially run for one year with the possibility of up to four annual extensions. The vendor must integrate with the City’s Workday HRIS, meet rapid turnaround times (48 hours preferred, 95 % within 3 business days), and support approximately 285 background checks, 240 physicals, 240 drug tests, 45 CDL driver exams, and 25 TB tests per year.
• Scope: background checks, credit, criminal, civil, motor‑vehicle, education, employment, OFAC, DOT, etc.
• Health screening: physicals, vision, drug testing (5‑panel), TB skin test, CDL driver physicals.
• Technology: secure online portal, Workday integration, reporting/analytics.
• Performance metrics: 48‑hour turnaround target, 95 % within 3 days, 98 % within 5 days, status updates every 2 days.
• Required experience: minimum 3 years national background screening, municipal/government references, certified physicians/MROs.
• Deliverables: detailed reports, electronic results, compliance documentation, optional a‑la‑carte services.