Description
The National Institutes of Health (NIH) is seeking a vendor to provide Image Exchange services to support research protocols. The services should include cloud-based storage and access provision for exams generated within the Clinical Center, as well as exams uploaded and shared by patients and their providers. The vendor should also provide round-the-clock support and training for NIH research personnel and patients. The contract will be for a period of 1 year with 2 option years. The scope of work includes:
• Cloud-based storage and access provision for exams
• Round-the-clock support and training for NIH research personnel and patients
• Support for all user types within the NIH environment
• Vendor support for patients and outside facility access and use of their network 24/7/365
• Readily accessible full audit logs of interactions with the exams
• Indefinite availability of patient uploaded exams that have been shared to the NIH Researchers and their staff
• Capability to share cohorts of specific exams to specific collaborators, either anonymized or not
• Integration with Philips Vue PACS/RIS/Speech and other systems
The NIH expects the vendor to work with their Computer Security Teams to validate systems and provide expedited support for addressing any discovered vulnerabilities in a timely fashion.