Description
The State of West Virginia Purchasing Division is soliciting proposals to establish an open-end contract for the implementation of a secure, cloud-based case management system that supports fraud detection, investigation tracking, evidence management, and case lifecycle management. The contract will be for a period of one year with three optional one-year renewals. The system should provide for the management of investigations and fraud cases, including the tracking of evidence and the lifecycle of cases. The successful vendor will be required to provide training and technical assistance to the Office of Inspector General and other state agencies.
Some key features of the system include:
• Secure, cloud-based case management
• Fraud detection and investigation tracking
• Evidence management
• Case lifecycle management
• Training and technical assistance for state agencies
The successful vendor will be selected based on a best-value procurement, which considers both technical and cost factors. The contract will be awarded to the vendor that offers the best value to the state, taking into account factors such as the vendor's experience, technical capabilities, and price.