The Department of Veterans Affairs is seeking a contractor to provide Emergency Residential Services (CERS) and Low Demand Safe Haven Services to eligible beneficiaries in Puerto Rico and the U.S. Virgin Islands. The contractor will provide supportive, secure housing for homeless Veterans, many of whom may also be dealing with medical, mental health disorders, and/or substance use disorders. The program places an expectation on the Veteran to engage in supportive case management services, and on the Contractor to provide expertise and guidance for improving housing stability to ensure a transition from homelessness to permanent, stable housing.
Key aspects of the job include:
• Providing emergency housing and supportive services for homeless Veterans
• Utilizing the Housing First approach with reduced barriers for program entry
• Providing secure, separate housing and bathroom accommodations according to the Veteran’s self-identified gender
• Offering services 24 hours a day for Veteran placements lasting up to 60 days per Veteran
• Providing quality case management services that utilize a Housing First approach and include elements of motivational interviewing, harm reduction, and critical time intervention
• Maintaining a minimum of one staff member on site to ensure appropriate responses to matters involving Veteran’s safety and well-being
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