902672 RFQ UNIFORM RENTAL SERVICES

The County of Alameda is seeking a contractor to provide uniform rental services for its employees. The contract will be for a period of three years, with an option to renew for an additional two years. The contractor will be required to provide high-quality uniform rental and textile services, including laundering, repair, and replacement of damaged garments. The contractor must also maintain a tracking system and provide regular reporting and communication with the County. The services will be performed on a predictable weekly schedule, with timely pickup, delivery, repair, and replacement of uniforms and related items. • The contractor must provide uniforms and textiles that meet specific requirements, including durability, safety, and appearance standards. • The contractor must also provide an online portal for real-time service management and allow authorized County users to submit service requests and track inventory. • The contractor's performance will be measured by its ability to provide consistent service delivery, maintain garment quality and compliance, meet response and turnaround times, and ensure customer satisfaction across multiple County locations and departments. • The County is committed to sustainability and requires the contractor to provide environmentally preferable products with equivalent or higher performance and at an equal or lower cost than traditional products. • The contractor must also comply with the County's insurance requirements and provide proof of insurance before commencing operations under the contract.