Description
The Department of Veterans Affairs is seeking a patient queuing system solution for the El Paso Veterans Affairs Health Care System. The system should be a web platform that connects and maintains interoperability between various web-based applications, including laboratory services. The contractor will be responsible for configuring and deploying all systems, including hardware, software, and supporting equipment. The period of performance for this contract will consist of a 12-month base period with up to four 12-month option periods. The contractor will provide maintenance and support for the system, as well as training for staff.
Key features of the system include:
• Patient queuing system with real-time updates
• Order tracking management system for electronic laboratory orders
• Ability to document no shows and track patients without electronic orders
• Display of active orders, order details, and order progress notes in real time
• Option for queue by number
• Compatibility with VA's electronic medical record and laboratory information system
• Bidirectional connectivity with VA's network for full functionality of the system