RFI 304-26-100625AK Mass Email Platform

The Texas Comptroller of Public Accounts is seeking information from qualified vendors regarding enterprise email communication platforms to support high-volume, secure, and accessible outreach to constituents. The platform should have features such as high-volume sending capacity, reliable deliverability, tools for designing accessible and personalized emails, analytics and reporting capabilities, and secure data handling. The information collected through this RFI will help inform future procurement decisions and guide potential contract requirements. • The platform should support high-volume sending and have reliable deliverability. • It should have tools for designing accessible, responsive, and personalized emails. • The platform should have analytics and reporting capabilities to evaluate engagement and inform strategy. • It should have secure data handling, retention, and archiving aligned with regulatory requirements. • The platform should have administrative controls, user role management, and integration with existing systems.