Morgan State University is seeking a qualified firm to design, implement, and support a cloud‑based enterprise ticketing platform that will serve athletic, academic, cultural, student, alumni, and special events. The contractor must deliver all software, any necessary hardware, integration with existing university systems, training, ongoing maintenance, and enhancements. The solution must handle both reserved and general admission events, provide secure access control, robust reporting, analytics, and a user‑friendly experience for patrons and university staff. The university aims to centralize ticketing to improve efficiency, boost revenue, and enhance patron engagement.
• Cloud‑based ticketing software with full event lifecycle management
• Integration with university finance, CRM, and access‑control systems
• Implementation services, data migration, and staff training
• Ongoing support, maintenance, and future enhancements
• Robust reporting, analytics, and mobile ticketing capabilities
• Must support reserved seating and general admission events