Description
The Department of Veterans Affairs, Veterans Health Administration (VHA), Network Contracting Office 19 (NCO 19) is seeking potential sources for Public Address Mass Notification Systems (PAMNS) and Code Blue Help Point System Maintenance Support Services for the VA Salt Lake City Health Care System (SLCHCS). The selected contractor will be responsible for providing maintenance and support services for two installed campus systems: PAMNS and Code Blue Help Point System. The contractor will perform scheduled preventive maintenance, corrective maintenance, and unscheduled repairs, as well as provide software and firmware maintenance, system testing, and reporting. The contractor will also be required to maintain all equipment in accordance with Original Equipment Manufacturer (OEM) standards and recommended maintenance intervals.
• The contractor will provide a fixed price for all Scheduled Preventive Maintenance services.
• The contractor will provide a written quote for any unscheduled maintenance or repair work.
• The contractor will maintain all software and firmware for PAMNS and Code Blue components at current manufacturer-supported versions.
• The contractor will perform a one-time system upgrade to replace all existing Biamp Vocia Passive End of Line Devices with Active End of Line Devices in Buildings 1, 3, and 14.
• The contractor will provide monthly maintenance reports and annual system condition reports.