V225--Non-Emergency Ambulance Transportation Services for the Canandaigua, NY VAMC and Rochester, NY VA Outpatient Clinic

The Department of Veterans Affairs is seeking information from potential contractors to provide non-emergency ambulance transportation services for the Canandaigua, NY VAMC and Rochester, NY VA Outpatient Clinic. The contractor will be required to provide all vehicles, personnel, management, supplies, equipment, and necessary reporting for the provision of Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) services. The contractor must be able to provide services 24/7, including weekends and holidays. Some key points to consider: • The contractor must have the capability to receive orders, update ride status, and input trip costs and other required data through the VetRide or VA-Approved Transportation Software Utilization. • The contractor must have dedicated staff available to monitor this portal 24/7. • The contractor must be able to provide non-emergent Stretcher Transports, BLS, ALS, and CCT Tier 1, 2, and 3 ambulance services on an as-needed basis. • The contractor must have sufficient vehicles and personnel to provide services for up to four (4) simultaneous transportation requests. • The contractor must be able to transport patients with potential infectious diseases, including COVID-19, and follow proper infection control procedures.