DIR Electronic Adjudication Management System (EAMS) for Courts Solution

The Department of Industrial Relations (DIR) is seeking a qualified bidder to provide an Electronic Adjudication Management System (EAMS) for Courts. The system should be able to manage court cases, provide secure access to confidential data, and integrate with other systems such as QME and Claims Management. The bidder should have experience in implementing similar systems and provide a detailed project plan, including timelines and milestones. The project is expected to last 36 months, and the bidder should be able to provide a resource-loaded project schedule. The DIR team will include both IT and program members, and the bidder should be able to work closely with them to ensure successful project delivery. Some key features of the system include: • Secure access to confidential data • Integration with QME and Claims Management systems • Ability to manage court cases and provide case-to-document linkages • Compliance with DIR's security and data privacy standards • Ability to provide training to internal and external stakeholders • Ability to provide support for data migration and cleansing The bidder should be able to provide a detailed proposal, including a narrative response, resumes of key personnel, and a cost proposal. The evaluation criteria will include the bidder's experience, technical approach, and cost.